Terms of Service

Welcome to DialogPay! We provide a unified platform for business communications and transactions, designed to help you streamline operations and engage with your customers effectively. This document, the Terms of Service ('Terms'), outlines the rules and guidelines for using our website and services (collectively, the 'Service'). By accessing or using any part of the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services

Acceptance of Terms

By using DialogPay, you confirm that you have read, understood, and agreed to be legally bound by these Terms. If you are using the Service on behalf of an organization, you are agreeing to these Terms for that organization and promising that you have the authority to bind that organization to these Terms.

Description of Service

DialogPay offers various services including but not limited to a messaging platform, payment processing, CRM tools, live chat widgets, and analytics dashboards. Our services are accessible via our website and mobile applications. These services may be updated, added to, or removed at our discretion to continue delivering innovative solutions.

User Accounts and Responsibilities

When you create an account with DialogPay, you are responsible for maintaining the security of your account and its content, and you are fully responsible for all activities that occur under the account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security. DialogPay will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

User Conduct

As a user of DialogPay, you agree not to misuse the services or help anyone else do so. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us. You shall not use the Service for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

Intellectual Property Rights

All content included on the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the site, is the property of DialogPay or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.

Payment and Billing Policies

DialogPay offers various subscription plans with different features and pricing. All fees are billed in advance on a monthly or annual basis and are non-refundable, including for partial months of service, upgrade/downgrade refunds, or unused months with an open account. To treat everyone equally, no exceptions will be made.

All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties. For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.

Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time through the interface provided within the Service. Upon cancellation, all of your content will be immediately deleted from the Service. Since deletion of all data is final, please be sure you do want to cancel your account before doing so.

DialogPay reserves the right to (i) modify or discontinue, temporarily or permanently, the Service (or any part thereof) and (ii) refuse any and all current and future use of the Service, suspend or terminate your account (any part thereof) or use of the Service and remove and discard any of your content within the Service, for any reason, including, if DialogPay believes that you have violated these Terms.

Modifications to Service and Prices

DialogPay reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice. Prices of all Services, including but not limited to monthly subscription plan fees, are subject to change upon 30 days' notice from us. Such notice may be provided at any time by posting the changes to the DialogPay Site (dialoguepay.com) or the Service itself.

DialogPay shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Disclaimer of Warranties

The services provided by DialogPay are available on an 'as is' and 'as available' basis. DialogPay expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will meet your specific requirements or be available on an uninterrupted, secure, or error-free basis.

Liability Limitations

DialogPay shall not be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Dispute Resolution

Any disputes arising out of or related to these Terms or the use of the Service shall be resolved by binding arbitration in accordance with the rules of [Applicable Arbitration Association]. The arbitration will be conducted in [Jurisdiction], unless you and DialogPay agree otherwise. Any award rendered by the arbitrator shall be final and binding on the parties.

General Conditions

Your use of the Service is at your sole risk. The Service is provided on an 'as is' and 'as available' basis without any warranty or condition, express, implied or statutory. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices .

Contact Information

If you have any questions about these Terms, please contact us at: support@dialogpay.com We are committed to addressing your inquiries and will endeavor to respond to any questions as quickly as possible .

Effective Date and Updates

These Terms are effective as of [15 Dec 2023] and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Terms of Service at any time and recommend that you check this Terms of Service periodically. Your continued use of the Service after we post any modifications to the Terms of Service on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service.

If we make any material changes to this Terms of Service, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

Compliance and Privacy Statement

DialogPay is dedicated to complying with all applicable laws and regulations governing website privacy and security. Please refer to our Privacy Policy for more information on how we collect, use, and protect your data.

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